1.Customer purchase via Facebook and official website is only available in Perak state and Ipoh area. Shipping charges will be imposed on customer if the delivery is outside of Perak state. If the volume order is large, you can directly contact the person in charge to discuss.
2.Products will be delivered by POSLAJU, DHL or J&T is customer order via our e-commerce platforms (SHOPEE, LAZADA).
3.After the new order placed, we will arrange deliver products within one (1) to three (3) days (limited to Ipoh area, and the number of order quantity will determine the delivery schedule). For the location outside of Ipoh, the delivery will be arranged based on the quantity of order placed and products will be delivered to the areas outside of Ipoh within three (3) to seven (7) days once the order is confirmed.
4. If a large number of order placed via Facebook and our official website, we will arrange the products to be delivered by lorry. If a small number of order placed via Facebook and our official website, we will arrange shopping company to deliver the products to customer (There is no shipping company at present), all shipping costs will be borned by the customer (payment shall be made before delivery).
5. Once the order is placed, customer can make payment via our e-commerce platforms.
6. Bank In Payment (Order via Facebook) --- If customer order via our facebook page, customer have to make payment via bank transfer or bank in to the following account:
Bank： PUBLIC BANK
Account No: 3156490206
Company Name: CL INDUSTRIES
(screenshot and send receipt to us)
7. All customers who have purchased via our official website and e-commerce platform have obtained on our official website (http://manage.clindustriesmy.com), you can log in directly to view all order updates and monthly statement data.
